The lost art of repro

Our Stuart unpacks some of the traditional knowledge when applied to digital print, really packs some punch in creating stunning results. In an age not that long ago, there was a rare breed of skilled craftsman called Repro Technicians. Usually found in something called Repro Houses, or Prepress departments in reputable print businesses. They had […]

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Customer is king, so why do so many businesses forget about the customer experience?

Over the last decade, I’ve watched the business world go very polar in the extremes of customer service. Every time I talk to fellow business owners at any form of networking or subsequent 1-1, the one resounding point is service. Something which the small business world seems to have caught a massive leap over the […]

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